An analysis of a case history of settlement damage to a masonry building, due to the construction of a nearby shaft, is presented. Three-dimensional finite element analysis is used, in which the non-linear behavior of both the soil (a heavily overconsolidated clay) and the building is taken into account. Procedures are used to capture the construction process as realistically as possible. Comparisons are made between a variety of analyses (including separate analyses of the building and the soil, and a fully coupled analysis of the whole system), as well as with observations at the site.